Mother Talkers

I am so mad at my day care I could spit . . . Part II

Wed Jan 31, 2007 at 07:39:29 AM PDT

This may or may not be the final chapter in the I am so mad at my day care series. It all depends whether I decide to take them to conciliation court.
How, and why, did it ever get this bad? It was Christmas, just over a month ago, when I proclaimed my love for them to anyone who asked. Now I want to sue their asses. Not for the money, just because it would inconvenience them.

To bring you up-to-date: It started when we had a disagreement over potty-training my 3.5 year old. I thought he'd learn better in underpants; they insisted he wear pull-ups or diapers because they couldn't be bothered to clean up accidents. My son is now about 99% potty trained in underpants. He has even surmounted his pooping-on-the-potty hurdle. But when he's in pull-ups, he treats them like diapers. Well, this little philosophical difference over potty-training caused my husband and I to rethink our day care arrangements. We always knew we'd send my son to preschool, and we started to think maybe it was time for something different. So we made the decision to put him in a preschool.

We gave our day care providers the two weeks' notice required my their contract. I wrote them a really lovely note thanking them for all the love and care they showed to my son and the wonderful time he had with them. I told Joe, the husband in this h-w team, that we had some bittersweet news, we decided Willie was ready for preschool. I handed him the note. He said, and I quote, "Oh." Then he folded the note without reading it and walked away.

I thought, well, that just about killed all the warm and fuzzies I had about their place and my son's time there. Nonetheless, we only had two weeks left, so I decided to smile  and just play along-- and vowed to find other arrangements for any future progeny.

Per the terms of their contract, our two-week deposit we gave them three years ago was to be applied to our last two weeks in day care, so it was worth this slight discomfort for two "free" (actually pre-paid) weeks.

This Sunday, the Sunday before what was to be my son's last week at their day care, we received a voice mail from Joe saying they had not taken any of their "personal days" for Willie, and they certainly wanted to make sure they got their full paid vacation, so Willie's last day was actually the previous Friday. They'd drop off his extra clothes and leave them on the porch.

Translation: We are leaving you with no day care for an entire week with no notice for a completely bullshit reason. We do not need to see or say goodbye to your son; he does not get to say goodbye to his friends he's had for years; they do not get to say goodbye to him, he simply disappears; he's out on his ass, tough luck.

I had been prepping my son for this big transition in his life. I promised him we'd make cupcakes to bring in on his last day. And he doesn't even get to say goodbye to his friends. He did nothing wrong and yet he is being punished.

After seeing my son five days a week for three years, they drove by the house and threw a bag full of his clothes on the front porch. Finito.

Well, Joe probably hoped it was finito. In my mind, it was far from finished. I called and left a voice mail expressing my anger and sadness that they would not allow my son to say goodbye and force him to start a new day care with no notice. As it turned out, my husband, who is self-employed and usually crazy busy, has a bit of a break this week so he is staying home with our son.

I then wrote them a very well-worded angry letter. On my way home from work, I dropped it off at their house while other parnts were picking up. I made sure the other mom heard me say this to Joe:

"I know you think you are so clever, leaving us with no day care for an entire week with no notice, but I think you're just pathetic, because the only person you're potentially hurting is my son, and I will never forgive you for abandoning my child."

I also ran into another mom on the way out and gave her may card, explaining Willie was kicked out of day care with no notice and if she wants to know more about the people watching her kid, call me or e-mail me.

So at the very least, Joe had some 'splaining to do to two moms.

After that, Danielle, the wife in the team, called me and left a voice mail asking me to call has but I won't. There's nothing I need to hear from them.

Then, as icing on the cake, I called their county licensor and explained what happened and that Joe seemed off the past few months and things seemed odd to me, in addition to them completely abandoning Willie with no warning or cause.

Now I can decide whether to take them to small claims for the last week's tuition. Per their contract, they do not get five personal days per child. They get five personal days, total (in addition to 21 other named days of vacation, they give themselves 5 extra days to close daycare). They make no contractual provision for the presonal days when a child leaves day care-- the only mention of what happens when a child leaves is the clause that specifies that our two-week deposit is applied to the last two weeks. Further, employment common law dictates that when you leave a job in January, you do not get your full two-weeks' vacation. Your days are prorated based on the number of days you worked that year. So they have contractual right to do what they did and I have to say I am mightily tempted, for the $60 filing fee, to bring them to court and say that.

Anyway, that is why I am so mad at my day care I could spit. Or sue.

Poll

How angry would you be?

31%17 votes
59%32 votes
1%1 votes
5%3 votes
1%1 votes

| 54 votes | Vote | Results

Tags: (all tags)

Permalink | 21 comments

  • Let it go (0 / 0)

    Trying to get revenge will only hurt you and your family by extending the period of anger. Your son will not be hurt by not saying good-bye or by the sharp transition. My five-year-old barely remembers the daycare center he attended a year ago. And your husband is providing a perfect transition for your son, even it is inconvenient for the two of you. Just be glad you saw the daycare's true colors before you enrolled any future children.
    • You are right. (0 / 0)

      It's tough letting it go (it's only day 3) but eventually it will get better. Too bad they live in our neighborhood--every time I drive past their house I will think assholes. I will probably run into them at the tot lots and have to revisit these feelings all over again at some point. But it is getting better.
      • It'll get better (0 / 0)

        but doesn't it feel good to know you COULD sue their asses if you wanted to? It wouldn't help, would drag you down, but they were wrong and you could do it. Chew on that knowledge for a little while and feel better about that. I am so with you in your righteous fury. Who hurts a kid like that?????
    • I'm with Jen on this one (0 / 0)

      These people sound "off" and I would not want anything further to do with them.  I can imagine going forward with them would just prolong the anger and add more aggravation on top of it.  Yuck.  So sorry it turned out this way.
  • Issue of the money (0 / 0)

    The thing I'd be ticked off about too is the money that was paid for the last week. Childcare is so expensive. But you have to ask yourself, is it worth YOUR time and the money involved to take them to small claims court. If its just for the principle of it, I'd probably let it go. But if we are talking enough money (when I had DS in daycare it was $700 a month for 3 days a week...), I'd probably go after getting my money returned.

    Its really stinky that they are being such jerks. You followed the terms of the contract, and its too bad that they didn't atleast pretend to be happy that your son was moving on to preschool. Sounds like these people are only in childcare for the money. Sad, very sad.

    Your son will do great in preschool and make lots of new friends. And congrats on the potty training! :)

  • Wow (0 / 0)

    I can't believe it ended like that.

    Is this the first time someone ever left their daycare or something?  They are taking it so personally.

    When you run a small, local business, it is so stupid to be a jerk to people.  What about their reputations?

    It's all business, not personal.  You followed the contract, they had no right to do what they are doing to you.

    Also, it is very bad form that they are not having some sort of little sendoff for your son and cut you off from that last week.  Will your son or the other kids be scarred for life?  No.  But kids do know each other and have friends and feelings.

    So sorry it ended like that.  I can imagine how hurtful that is.  Totally, totally unnecessary on their part.

    I wouldn't go after them for the money but I am lazy and it wouldn't be worth the aggravation to me.  

    • Other children leaving (0 / 0)

      DH and I have long said that it's weird the way kids leave their day care. It's like they're here one day and never spoken of again-- they just disappear in the night. It has always seemed odd to us, even before this happened. I wonder if this is their typical MO for parents who pull their kids out, for whatever reason.

      It is incredibly short-sighted of them to create such ill will--we live in the same neighborhood, after all, and they have said many times in the past that we know and talk to so many mroe people than they do. Dumb, dumb, dumb.

      • Seriously (0 / 0)

        Seriously, and I don't know these people, but this is the dumbest behavior I have ever heard of for a small business owner, particularly a DAYCARE owner, where Caring and Loving would be the images you would want to project into the community.

        Yep, I bet this is what happens when people pull out.  They get insulted.  They need to take a class or read a book on managing a small business and grow some thicker skin.

        • Really stupid (0 / 0)

          Do they not get that kids grow up and go to real school eventually?

          That said, idiotic behavior like this is surprisingly common. I cannot tell you how many deposits I've forfeited for horse board because it was not safe to leave the horse after giving notice.

        • I agree with you NJ Mom (0 / 0)

          That is crazy.  I also agree w/the others that said not to pursue anything legally.  It's just not worth it.  I'm a great believer in karma and I think it will end up biting these people in the ass someday.  Word will get out about the way they conduct their business and pretty soon they'll find themselves without any clients.

          Sorry to hear this happened to you, minnmom.  

          "If it's not Scottish, it's crap!" ~Mike Meyers

          by 1plain1peanut on Wed Jan 31, 2007 at 10:39:31 AM PDT

          [ Parent ]

  • That is awful (0 / 0)

    Whatever their feelings are towards you, it's really cruel to take it out through a child.  I echo the others; aside from the fact that a daycare is thought of as more than a moneymaking venture, their actions show really poor business judgment and extreme unprofessionalism.

    Word will get around about them. You are in Hennepin County, right?  I used to work for an organization that did daycare referrals for Dakota & Ramsey Counties.  I think you can contact the counterpart for Hennepin Co. and give them a report.  These organizations frequently work with single or low-income parents, and a daycare that would leave a parent in a bind like that is not someone they would want to be referring to their clients.

  • keep going, somewhat (0 / 0)

    You have every right to be angry, Minnmom - if for no other reason than it inadvertantly made you break a promise to your son!

    I also think you're on the right path in reporting the incident to the county assessor. Yeah, it's motivated by personal emotions, but god forbid this behavior is only the tip of the iceberg with these people. Maybe I'm being dramatic, but I think people who care for children have to be held to an incredibly high standard, and if they're screwing around like this, what else are they doing?

    Suing? I'm not sure - I think I go along with some other posters above and say wait for the first rush of emotion to fade a bit and then consider if it's worth your time to do it.

    So sorry it happened, though, but good luck with preschool!

    • I agree (0 / 0)

      Your last diary raised red flags for me, since I found their lack of flexibility to be a sign of a deep misunderstanding of development.  If they were that inflexible with you, they were probably equally rigid with the children.  I don't know how you feel, but that's not what I would want.

      I also agree that you've done all the right things up to now, and it might be a good idea to wait for your strong feelings to subside a bit before deciding whether or not to sue.  Only because you would be committing yourself to something so stressful.  If you're anything like me, pure stubbornness may force you to continue with a lawsuit you'll wish you had never started in the first place.

  • Ick (0 / 0)

    I am so sorry! What idiots! Did they not realize when they started the business that kids would leave? Hello! How stupid to take it so personally and then cut the parents and child off in such a manner.

    My younger son's in-home daycare fell apart suddenly on us. Thankfully when he was right at the point to be ready for pre-school. One day the wife just told us that she had to kick her husband out because he was abusing her! Yikes! And just two months before, she had gone out of town to be with her daughter who had just given birth and left the care to her husband and a hired assistant. We picked up Alex in a ridiculously full diaper one of those days and immediately made arrangements for one of us to stay home until the wife returned. We were about to report that incident to the county licensing board when she closed up shop.

    I think reporting to referral agencies and the licensing board is sufficient. Don't sue. The week home with your husband is probably a really excellent way to transition anyway.

  • Weird (0 / 0)

    They sound like jerks.  The home daycare my sons' attend is run by a couple but the wife is in charge.  Her husband is retired so he's around and the kids call him "Pappy" since some of them are really his gradnchildren.  He helps but mainly he's in the background.  Something about the way you describe Joe really gives me the creeps.

    I don't know about reporting them.  Maybe when you are less emotional you could make a better assessment.  I would wonder about what else goes on when they are not upfront about the money and how one withdraws.

  • Sorry (0 / 0)

    So, so sorry to hear this ended this way.  I would be very angry, but it's sort of an impotent anger - not too much you can do beyond what you've done.

    Focus on the upcoming transition for your son - those cupcakes will be more then welcome at his new school - and that will help you put this episode behind you.

  • I wonder (0 / 0)

    I wonder if it would be at all worth it to call the woman to see what she wants. With the goal being to get her to agree that your son could come back for an hour or 90 minutes on Friday to say a proper goodbye to his buds, and they to him.

    As peeps have mentioned above, he's not going to be scarred for life by the rough transition, it would just be sweeter (and a bit of victory heh heh) to do a nice goodbye as you planned.

    And then those jerks can eat your dust. They're crazy.

    RachelD

  • I would (0 / 0)

    consider writing them a letter, explaining your read on the contract that you agreed to and request that they refund your money for the time that they made themselves unavailable.

    Generally speaking, caveat - i am not an attorney, but have filed in small claims court in Texas - you have to give them a certain amount of time (usually 30 days) to comply with your request.

    I would close with that you expect to hear from them to work out a reasonable conclusion to your business arrangement or you will have to turn it over to your attorney.  Often the idea of lawyers, and court appearance is enough to make them willing to give you back your money. (Seems to me they owe you the whole 2 weeks).

    As for transition, i agree with someone above who said being home with Dad would be excellent.  

    When you first posted, i have to say i was very disturbed by their behavior.  I think you should consider yourselves blessed to be gone from there.  There may be much more going on there than meets the eye.

  • I am with you (0 / 0)

    these people sound like a couple of asshats.

    I would give it a few days to simmer down, wait until you are no longer in the moment, before pursuing anything.

    But what a couple of jerks.

    If someone had done that to MY WILLIE (who is 2 and a half) I would have lost it on them.  Mamabear pissed.

  • Sue their a$$es (0 / 0)

    Reading your diary, the thing that really gets me is how they told you on the Sunday before your child's last week that you would not have childcare for the week.  That is completely WRONG; what if your husband couldn't stay home, and you all couldn't afford the week (considering you already paid for it)?  

    I would definitely report them b/c they do sound kind of creepy; and, depending on how much money it is, take them to small claims court.  They can't say they are allowed 5 days vacation per child; that would be ridiculous.   They are just pissed at you and trying to make your life miserable.  Well, maybe its time to make their lives a little more miserable.:)  I like the threat letter -- tell them you want a refund or you'll be contacting your lawyer and exploring options.  Maybe say how much emotional distress these events have caused you and your child.  

    Or, like the other posters said, maybe letting it go is the best way, you don't want to let the daycare jerks consume your life.  Just depends on how much extra time and energy you have to pursue it!:)  

    • I'm leaning toward this. (0 / 0)

      It would take very little effort for me to write a demand letter to them and, if necessary, file in small claims (the court house is less three miles away and we live in a small county). I am so sick of bad people profiting from their bad acts, and this is one way I could get justice without a lot of hassle. I've had a week too cool down and think about it, and I think this is what I should do, to put my mind at ease.

Permalink | 21 comments